DPHA Goals

The mission of the Decorative Plumbing & Hardware Association is to provide competitive advantages to dealers, manufacturers and representative agencies of decorative plumbing and hardware.

DPHA develops elementary and advanced educational programs to train staff, create career paths, provide recognition and generate returns that far outweigh the cost of membership.

• DPHA offers the nation’s only modular-based education program for showroom staff and others involved in the specification and sale of DPH products.  The DPHA Education Program combines product knowledge with guidance to improve sales skills.  

• DPHA publishes customer education materials that help showroom clients understand the technological, design and performance sophistication of decorative plumbing and hardware products. DPHA Message Brochures describes the advantages offered by professional showrooms versus entities in business simply to sell products.

• Newsleak the DPHA newsletter, features the latest trends in the DPH industry, business practice and human resource guidance, industry profiles and in depth coverage of Association and industry developments.

• DPHA serves as the voice of the industry by writing the bimonthly, DPH Perspectives column in Kitchen & Bath Design News.

• An incredible web site - www.dpha.net - features the latest organization and industry developments and includes answers to common questions that emerge daily.  The web site offers unequaled opportunities for showrooms, representatives and manufacturers to test market products, product ideas and new services at a fraction of the cost of conventional methodologies.

• DPHA provides access to an unprecedented network of industry leaders willing to share information, exchange experiences and lend resources such as model employee manuals to address common and uncommon problems.

• DPHA offers an easy-to-use door hardware take-off program available only to members that improves quality and reduces errors.

• DPHA’s central hub for pricing information provides showrooms with a single location to find the latest pricing from numerous suppliers of decorative plumbing and hardware.

• DPHA’s data standard provides a standard protocol for the transmission of pricing information that simplifies the updating of pricing information and can be used with almost every point-of-purchase software program.

• DPHA’s online resume service provides a no-cost medium for representatives to showcase their expertise and experience to the largest group of DPH manufacturers and showrooms in the nation.

• The DPHA Product Showcase is the industry’s most effective medium for showrooms, manufacturers and representatives to interact in a productive setting.

• DPHA offers technological solutions that save manufacturers tens of thousand of dollars and enable them to quickly and cost effectively display products on their web sites.

• DPHA’s Annual Convention features business and executive training, strategies for enhancing business practices and forums for sharing experiences unique to the DPH industry.  

• The DPHA Awards Program recognizes outstanding members and creates and
  expands awareness of the industry.