DPHA Dealer Benefits

DPHA provides programs and publications that improve staff performance.

• Staff sales and product training programs.
• Tools to evaluate staff members to help assure they are a fit for your organization.
• Model employee manuals,  job descriptions and business management guides available at no charge to members.
  
  DPHA offers programs and publications that improve business operations.
  
  
• The industry’s only point of purchase consumer messages that provide reasons why the independent showroom should be the destination of choice for decorative plumbing and hardware purchases.
• Annual conferences featuring keynote luxury marketing and retail gurus Trading Up co-author Michael Silverstein (2005) and Why We Buy author Paco Underhill (2006) and Jack Mitchell (2007) author of Hug Your Customers.
• An annual Product Showcase spotlighting new products, design concepts and meaningful face-to-face interaction with leading manufacturers.
• DPHA promulgates a standard protocol for the transmission of pricing and simplifies updating of pricing information.
• DPHA maintains an online price list offering real time pricing from leading manufacturers.
• DPHA publishes an easy-to-use door take off system to improve customer service and reduce common mistakes.
• DPHA offers a network of leading the leading showrooms, manufacturers and representative agencies passionately committed to advancing the independent channel.
• The DPHA website offers an unparalleled resource to find solutions to common and unique problems, keep the industry apprised of industry developments and network with leading individuals in the supply chain.
  
  DPHA representes the voice that advances and protects the independent channel.
  
  
• DPHA publishes the widely acclaimed DPH Perspectives column bi-monthly in Kitchen & Bath Design News.
• DPHA sponsors an awards program generating public acclaim for outstanding products, individuals and performance that is featured in publications ranging from Kitchen & Bath Business to The Wall Street Journal.
• DPHA provides access to the leading minds in the industry to confront industry challenges and promote and protect the independent channel.
  
  Dealer Membership Application