This past year has taught us that virtual interaction allows for greater reach and sometimes greater impact. Last year we pivoted our conference to fully virtual, and while we all missed the in-person connection, we learned that we could embrace a much wider community, including the A+D community from across North America.
This year's in-person conference, held September 22-25 in Austin, will be supplemented with a virtual @ Home Edition being held October 14-15. This two day event will be open to kitchen and bath industry professionals from all over North America - including the design community and other non-DPHA members!
Can't make it on October 14 and 15? Virtual booths and educational seminars will remain online through November, 2021.
This exciting new addition will include recordings of the keynotes from author and best seller Dr. Randy Ross, Award Winning Designer Christopher Grubb and innovative industry vet Susan Frew. Education this year will have each attendee walking away with actionable content to better their companies and relationships with the A+D community. We are in a new era for securing and growing our businesses, and these educational segments are just what you need to start off on the right foot.
Dr. Randy Ross
JOIN US FOR PROFESSIONAL DEVELOPMENT TRAINING WITH TERESA ALLEN:
MEETING AND EXCEEDING CUSTOMER EXPECTATIONS.
Your customer needs your empathetic ear and a willingness to meet them in their own comfort zone now more than ever. Customer service expert Teresa Allen will share an interactive virtual program that will enable you to grow sales through common sense service encounters. Joined by a panel made up of Mary Labowitz, Debbie Miller, Ron Routhier and Rene DeRose, engage in this interactive training tailored just for DPHA! Topics such as supply chain issues and customer service needs of 2022 will be discussed in detail. Camera and microphone access is required for this session.
**Separate registration is required
If you joined us last year for DPHA CONNECT 2020, you will recognize the platform. We are excited to announce that there are several exciting new features including:
Non-member showroom registration fees will be put toward 2022 membership dues should you join our association.