(Registered participants only)
The program is designed to:
Using the existing DPHA education manuals, the Recognition Program currently offers comprehensive tests for the plumbing and hardware categories. Additional categories and topics will be added in the future allowing for continuing education. To maintain your recognition profile you must register annually.
If you would like to take a look at a sample test that contains one question from most of our 22 Recognition Program test modules, just click here or email firstname.lastname@example.org. We have yet to have anyone pass this test the first attempt, even industry veterans. You will get your results back almost immediately, and only you and Kymberly Glazer, DPHA Director of Marketing & Sales, will know your final score.
$100 annual fee per associate
"We use the Recognition Program as a core aspect of our onboarding process. It is especially helpful for people new to the industry all together, as it's a nice overview of plumbing for them. We love the helpful tools regarding terminology and critical questions to consider when selling that are in each manual."
Best Plumbing Tile & Stone
"We feel our showroom staff is better prepared to engage with homeowners and building industry professionals because they understand the fundamentals. Our knowledge is deeper than the aesthetic level on selections and we can put our customers at ease by explaining how and why. This knowledge and confidence starts with completing the DPHA program.